Unfortunately, The Orchard Road Surgery was placed into Special Measures this month.
Patients were positive about the intereactive they had with staff and that they were treated with dignity and compassion, however patients find it difficult to get appointments and the practice was rated very poorly on a number of process and management issues. The surgery now has a list of improvements it must make. All details can be found on the CQC website. You can read the full report here.
Let us know your experience of the The Orchard surgery here