Accident and Emergency - To Go or Not to Go?

Report - 30 January 2017

At our Peoples Assembly in January 2017 we created the opportunity for members of the public to engage with key facilitators with regards to the services received at A & E. Our Guests included: Sir Andrew Morris - Chief Executive of Frimley Health

Integrated care teams will try to keep people well in their own homes and "avoid them bouncing in and out of A&E"

Sir Andrew Morris - Chief Executive of Frimley Health

What were the main points raised: 

  • Peoples should be redirected to more appropriate services. 
  • Changing behaviour: "There should be a national campaign: try somewhere else first [before going to A&E]" - to raise awareness of other options such as 111, NHS Choices, advice from pharmacist, GP.
  • Using 111 gives a better understanding if the issue requires a visit to A & E 

Downloads

Please see the full report from our Peoples Assembly here 

File download
Download (PDF 985 KB)

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